COMPANY QUALITY POLICY
Customer Satisfaction is one of Quam main targets, and this achievement is pursued trough the continuous improvement of all Company processes by enforcing the quality program and objectives stated in our Quality Management System.
Quality certification is an essential factor to QUAM success. Our objective is customer satisfaction: being selected and appreciated by our Customers means our outstanding in efficiency, quality, price, performance and image. In order to reach our quality targets, QUAM promotes, develop and unconditionally supports the following activities:
as well as of all requirements related with laws, norms and regulations as required by our Customers.
To preserve the certification is an intentional and approved commitment by the Management
COMPANY HEALTH, SAFETY & ENVIRONMENT POLICY
Since QUAM started its activities, products and services in order to match up with its leading principle, i.e. the full satisfaction of its Customers' expectations.
Besides satisfaction, Customers' requirements relevant to product and service quality, and the observance of the safety and environmental regulations, shall also be sustained by a proper managerial administration guaranteeing their full comprehension and unceasing respect.
QUAM is committed to protecting the environment, pursuing the best possible Health and Safety conditions, and to operating in full respect of the requirement which constitute a fundamental part of civil life with reference to the accident prevention and the continuous improvement principles.
To this purpose QUAM intends to: